1.Agreement and who we are
These Terms of Service (the Terms) are an agreement between you and Intura Pte. Ltd., a company incorporated in Singapore with its address at 32 Pekin Street, #05-01, Singapore 048762, together with its affiliate PT. Kelinci Teknologi Kreatif, a company established in Indonesia with its address in Jakarta. In the Terms, Intura, we and us mean both companies together.
Intura Pte. Ltd. operates intura.co and owns the products sold there. PT. Kelinci Teknologi Kreatif provides customer support, invoicing and the collection of payments in Indonesia, including payments in rupiah, on behalf of Intura.
The Terms apply to the website at intura.co, your account, the library, download keys, the intura-ai Python SDK's access to your purchases, and every product you buy, claim or download (together, the Service).
If you use the Service on behalf of a company or other organisation, you confirm that you are authorised to bind it, and you in the Terms means that organisation.
2.Eligibility
You must be at least 18 years old and legally able to enter into a binding contract to use the Service. By accepting the Terms you confirm that you are.
3.The documents that make up the agreement
The Terms incorporate the Product Terms, the Acceptable Use Policy, the Privacy Policy and the Cookie Policy published on this website. If the Terms and the Product Terms conflict about a particular product, the Product Terms prevail for that product. A separate written agreement you sign with us, such as for enterprise work, prevails over both for what it covers.
4.How you accept, and what we record
You accept the Terms and the Product Terms by ticking the checkbox shown before you pay for a purchase or claim a free product, and the Service will not complete a checkout or a claim without it. Before certain actions we also ask you to confirm the parts of the Product Terms that apply to them:
- before you first download a model from the library or generate its download script, and before you create a download key, you confirm the model licence;
- before you download a Chrome extension, you confirm the terms for that extension and, for an extension that collects data from a third-party platform, the risks described in the Product Terms.
Each time you accept, we record your account, the document and its version (the date shown at the top of this page), the time, your IP address, your browser's user agent, where you accepted (for example checkout, claim, model download, extension download or download key) and, where relevant, the product and the purchase. We keep this record as proof of what was agreed; the Privacy Policy explains how long.
Signing in to intura.co also means you agree to the Terms, as stated on the sign-in page.
5.Your account and download keys
You must give accurate information when you create an account and keep it up to date. You are responsible for all activity under your account and under every download key created in it.
Download keys let the intura-ai Python SDK download the models your account owns. Treat them as passwords: do not publish them in code or public repositories, and do not share them outside your own organisation. If you believe a key has been exposed, revoke it in your account and tell us at [email protected]. We may revoke a key that we reasonably believe is compromised or is being used in breach of the Terms.
6.Purchases and prices
Every product is a one-time purchase. There is no subscription: nothing renews and there is nothing to cancel. A purchase gives you the product and, for models and extensions, the later versions we publish for it, under the Product Terms.
Prices are set in US dollars. Many products use early-bird pricing: the price can rise as more people buy, and the price you pay is the one shown at checkout. We may change prices at any time; a change does not affect a purchase already made.
Card and international payments are processed by Airwallex in US dollars. Indonesian payment methods (QRIS, virtual accounts and e-wallets) are processed by Xendit in rupiah: the US dollar price is converted at our exchange rate for that day, and the rupiah amount is fixed on the invoice when it is created. You enter your payment details on the provider's page; they never reach our website.
Prices do not include taxes, duties or bank and payment-method charges that apply to your purchase, which are your responsibility unless we state otherwise.
A product is added to your library once the payment is confirmed by the payment provider. A purchase that is not paid before the provider's invoice or payment page expires is cancelled.
7.All sales are final
- All purchases, including free claims, are final and non-refundable, except where a refund is required by applicable law.
- Because products are digital and delivered at once, you lose any right to change your mind after delivery to the extent the law allows.
- If a payment is refunded in full, for whatever reason, ownership of everything that payment bought ends and the products leave your library. A partial refund leaves ownership in place.
- If a payment is reversed or charged back, we may remove the products it paid for and suspend the account until the matter is resolved.
8.Your responsibilities
You must use the Service in line with the Product Terms, the Acceptable Use Policy and every law and third-party platform rule that applies to you. You are responsible for how you deploy and use our products, for the data you process with them, and for the decisions you make using their outputs.
9.Our intellectual property
The Service and the products, including the models and their weights, the extensions, the templates, the courses, the software, the documentation and our trademarks, belong to Intura or its licensors. You receive only the licences the Product Terms describe; every other right is reserved.
If you send us feedback or suggestions, we may use them without obligation to you.
10.Suspension and termination
We may suspend or close your account, revoke your download keys and remove products from your library, immediately and without prior notice, if you breach the Terms, the Product Terms or the Acceptable Use Policy, if a payment is reversed, if your use creates a security or legal risk for us or others, or if the law requires it.
You may stop using the Service at any time and may ask us to close your account by writing to [email protected]. Closing an account does not entitle you to a refund, except where the law requires one.
Sections that by their nature should survive termination, including those on refunds, intellectual property, the disclaimer, liability, indemnity and governing law, continue to apply.
11.Disclaimer
The Service, the products and all outputs are provided as is and as available. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Service or any product will be uninterrupted, error-free or secure, that a product will keep working with third-party websites or platforms, or that any output will be correct.
12.Limitation of liability
To the fullest extent permitted by law, Intura and its affiliates will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or access to a third-party account, arising out of or related to the Service, the products or the Terms.
To the fullest extent permitted by law, our total liability for all claims arising out of or related to the Service, the products or the Terms is limited to the greater of the amounts you paid Intura in the 12 months before the event giving rise to the claim, or USD 50.
Nothing in the Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or for death or personal injury caused by negligence.
13.Indemnity
You will defend and indemnify Intura and its affiliates, and their officers and employees, against claims, losses and costs, including reasonable legal fees, arising from your use of the Service or the products in breach of the Terms, the Product Terms, the Acceptable Use Policy, the law or a third party's rules or rights, including claims by a platform operator or by people whose data you collected or processed.
14.Governing law and disputes
The Terms are governed by the laws of the Republic of Singapore, without regard to conflict-of-law rules. This does not take away any protection that the mandatory consumer laws of the country you live in, including Indonesia, give you.
Before starting any formal proceedings, you agree to contact us at [email protected] and try in good faith to resolve the dispute. Disputes that cannot be resolved this way will be submitted to the courts of the Republic of Singapore, without affecting any right you have under mandatory law to bring a claim in the courts where you live.
The Terms are published in English and Bahasa Indonesia. If the two versions are inconsistent, the Indonesian version prevails to the extent required by Indonesian law, including Law No. 24 of 2009, and the English version prevails otherwise.
15.Changes to these Terms
We may update the Terms and the documents they incorporate. We will publish the new version on this website with a new date. The version in force when you accepted applies to that purchase or download. When the version changes, you will be asked to accept the new one at your next checkout, claim or download that requires acceptance; download keys you already hold keep working.
16.General
The Terms, together with the documents they incorporate and any written agreement you have signed with us, are the entire agreement about the Service. If a provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign the Terms without our written consent; we may assign them to an affiliate or a successor. We are not liable for delays or failures caused by events beyond our reasonable control.
17.Contact
- Intura Pte. Ltd., 32 Pekin Street, #05-01, Singapore 048762.
- PT. Kelinci Teknologi Kreatif, Gedung Wirausaha Lt. 1 Unit 104, Jl. HR Rasuna Said Kav. C-5, Jakarta Selatan 12920, Indonesia.
- Email: [email protected]
- Phone: +62 819-7712-1092