Cache & Performance
To keep the dashboard fast and responsive, Intura uses a layered caching mechanism. This means not every page visit triggers a fresh data fetch — some data is served from cache that is automatically refreshed on a schedule.
Dashboard Cache
Refreshes every 1 day
Core dashboard data — account metrics, sentiment summaries, and other overview data — is cached for up to 1 day. Cache refreshes automatically each day without any user action required.
AI Insight Cache
Refreshes every 1 hour
AI insight results are cached for up to 1 hour. This ensures fast response times when you open insight pages, while keeping insights fresh enough for timely decision-making.
Understanding Cache in Practice
If you open the dashboard at 9 AM and your colleague opens it at 10 AM, you may both see the same dashboard data until the next daily cache refresh. For AI insights, if you generate a new insight and immediately reload the page, you'll receive the cached version — not a brand new generation. This is by design to ensure speed and system stability. Wait for the 1-hour cycle or check back later for updated results.
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